Shipping policy

  • Orders ship from HANS KOREA CO., LTD., Republic of Korea, by international courier or post, to the European Union, the United States and the other destinations offered at checkout.
  • Shipping cost and estimated delivery time are shown at checkout.
  • A tracking number is sent by email when the order is dispatched.
  • European Union: import VAT, customs duties and handling fees are payable by the Customer unless stated otherwise at checkout.
  • United States: customs duties, fees and any applicable sales tax are payable by the Customer unless stated otherwise at checkout.
  • If a parcel is lost or damaged in transit, contact us within 7 days of the expected delivery date.